Effective: July 2025

At IVOVENTURI Advanced Aesthetics, we are committed to protecting and respecting your privacy. This policy explains:

• What personal data we collect
• How we use it
• When we may share it
• How we keep it secure

We collect and process personal data in accordance with the UK GDPR and Data Protection Act 2018. Our lawful bases for processing may include your consent, performance of a contract, compliance with legal obligations, and our legitimate interests. Please review this policy regularly to stay informed of any updates.

Contact Us

info@ivoventuri.com
020 3355 4785
1c Brompton Place, Knightsbridge, London SW3 1QE

Who We Are

We are IVOVENTURI Advanced Aesthetics, a luxury clinic in Knightsbridge, London, specialising in facial and body aesthetics.

How We Collect Your Information

We collect data when you:

• Use our website
• Contact us about services
• Register for newsletters
• Book appointments or make purchases

What We Collect

We may collect the following:

• Name, address, phone number, email address
• IP address and website usage data
• Preferences for marketing communications

Note: We do not store your card/payment details.

How We Use Your Information

We may use your information to:

• Process payments and bookings
• Confirm appointments and send updates
• Respond to enquiries and feedback
• Send marketing communications (if opted in)
• Notify you of service changes
• Process job applications
• Manage reward schemes
• Comply with legal obligations (e.g., retain medical records)

We retain your data only as long as necessary or as required by law.

Who Has Access to Your Information

We do not sell or rent your data.
We do not share it with third parties for their own marketing.

Information Sharing

We may share your data with:

• Trusted service providers (e.g. newsletter systems)
• Authorities where required by law
• In case of business restructuring

These parties are bound by confidentiality and only use your data as required.

Your Choices

You control your marketing preferences. We only send promotional content if you’ve opted in.
You can update your preferences anytime by contacting us using the details above.

Access and Updates

You can request a copy of the personal data we hold about you. We do not charge a fee for this unless the request is manifestly unfounded, excessive, or repetitive— in which case a reasonable administrative fee may apply.

Security

We protect your information through encryption and secure systems. However, transmission over the internet is never 100% secure, so we cannot guarantee absolute safety. You share data at your own risk.

Profiling

We may analyse your data to personalise your experience, detect fraud, or reduce credit risk. We do not use profiling for automated decision-making that significantly affects you without your explicit consent.

Cookies

We use cookies to improve user experience and performance. These do not identify individuals. You can disable cookies via your browser settings.

More info: Google Analytics Privacy Overview

Links to Other Websites

This policy only applies to our website. We are not responsible for the privacy policies of any external websites linked from ours. We encourage you to review their privacy statements for details on how they handle your personal data.

Policy Updates

We may update this privacy policy. If significant changes are made, we will notify you by email (if provided) or post a notice on the website.

Review

This policy is reviewed regularly and was last updated in July 2025.